It picks up on the first ring. Every time.
RIC answers your business line, books, takes messages and texts back. Your team takes the rest.
Incoming call · Dental officeRIC on the line
- CallerHi, I chipped a tooth. Can I get in this week?
- RICDr. Lee has Thursday at 9:30 or Friday at 2. Which works?
- CallerThursday.
- RICBooked. I've texted you the address and a new-patient form.
- Text from RICThu 9:30 with Dr. Lee is confirmed. Tap for directions and your new-patient form.
Hear it for
Plans
One price for the whole business.
Every plan: your number, unlimited US calls and texts, and RIC answering.
-
100 RIC min
Line
Solo or small shop
- 1 number, up to 3 people
- RIC answers when you can't
- Voicemail transcripts
$29a month$19 with Pack&Co -
500 RIC min
Front Desk Most picked
Teams on the phone all day
- 2 numbers, up to 10 people
- RIC answers every call
- Menus, queues, recordings
$79a month$59 with Pack&Co -
1,500 RIC min
Concierge
Busy or multi-location
- 5 numbers, up to 25 people
- Looks up your customers
- Setup done with you
$199a month$149 with Pack&Co
Per business, before tax. Two months free when billed yearly. Extra RIC minutes $0.15. Texting registration fees are billed at cost.
Compare
5 people, 150 calls a month.
What it costs to have every call answered.
| RIC | Per-seat phone | AI answering service | Live receptionists | |
|---|---|---|---|---|
| Pricing | Per business | Per person + AI credits | Plus a phone system | Per minute |
| AI calls included | ~165 a month | ~10 a month | Varies | None |
| Calls and texts in one inbox | Yes | Yes | No | No |
| Hands off to your team | Yes | Varies | Varies | Yes |
| API and webhooks | Every plan | Some plans | Rarely | Rarely |
Monthly list prices of leading providers, October 2026.
For developers
There's an API.
REST and signed webhooks for calls, texts, transcripts and summaries, on every plan.
POST /v1/messages
{
"from": "PN01FRONTDESK",
"to": ["+12145550187"],
"content": "You're booked for Thursday 9:30."
}
webhook call.summary.completed
{ "summary": ["New patient, chipped tooth.",
"Booked Thu 9:30, form sent."] }
Pack&Co members
Skip the line. Pay less.
Members get RIC now, at member prices, alongside their business address and mail.
- Line
was $29$19 a month- Front Desk
was $79$59 a month- Concierge
was $199$149 a month